InfoCentru ANCOM provides users with useful information about electronic communications services (telephony, internet and television) and postal services, to support them in choosing and using these services. The information mainly refers to the conclusion of contracts, the method of charging, the quality of services, the unlocking of terminals or the roaming service. In addition, users can find dedicated guides here on topics such as telephone fraud or internet access services.

In order to prevent the spread of coronavirus (COVID-19), ANCOM limited the interactions at the level of its registry office by providing an online forma, available here, to enable interested persons to submit documents to the Authority.

Depending on the nature of your request, you will receive an answer within the appropiate legal term, while in view of learning information on the registration number of your request, you also have available the contact details of the Authority: telephone: +40.372.845.400, email: ancom@ancom.ro.