Autoritatea Nationala pentru Administrare si Reglementare in Comunicatii

With a view to preventing the spreading of coronavirus (COVID-19), ANCOM limits interaction in its public relations activity and introduces restrictive measures on access in the Authority’s headquarters.

Thus, the following means will be available to the interested entities for sending public interest information requests and complaints:

          ·     E-mail: sesizare@ancom.ro

          ·     Online forms on InfoCentru ANCOM for requests and complaints

          ·     Fax: 0372 845 404

          ·     Postal address: 2 Delea Nouã, 3rd District, 030925 Bucharest

Additionally, for public interest information requests, you may also call 0800 855 855 free of charge, from 9:00 to 13:00, on Mondays, Tuesdays, Wednesdays and Fridays, respectively from 14:30 to 18:30 on Tuesdays.
InfoCentru ANCOM provides users with useful information about electronic communications services (telephony, internet and television) and postal services, to support them in choosing and using these services. The information mainly refers to the conclusion of contracts, the method of charging, the quality of services, the unlocking of terminals or the roaming service. In addition, users can find dedicated guides here on topics such as telephone fraud or internet access services.
In order to prevent the spread of coronavirus (COVID-19), ANCOM limited the interactions at the level of its registry office by providing an online forma, available here, to enable interested persons to submit documents to the Authority.

Depending on the nature of your request, you will receive an answer within the appropiate legal term, while in view of learning information on the registration number of your request, you also have available the contact details of the Authority: telephone: +40.372.845.400, email: ancom@ancom.ro.
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Industry

The industry dedicated page contains all the information of interest for the providers of communications networks and services.
Studies and Statistics

Evolution of the main indicators of the Romanian market for electronic communications and postal services
Media

ANCOM maintains a permanent contact with the industry and the consumers.

National Table
for Frequencies Allocation

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”Roam like at home” data limit calculator

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Decizii implementare Decret pentru instaurarea stării de urgență

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Aniversare portabilitate: peste 7 milioane de numere portate în 12 ani

Posted at: 21.10.2020

De la 21 octombrie 2008 când a fost lansat serviciul portabilității care oferă utilizatorilor posibilitatea de a-și alege cea mai potrivită ofertă
Market for services of broadband internet access provided at a fixed location has remained competitive since 2015, therefore no regulations of corresponding wholesale markets are required

Posted at: 19.10.2020

In the recent online meeting of the Consultative Council
Compensation of the net cost for the provision of universal postal service in 2018, under public consultation

Posted at: 21.09.2020

ANCOM proposes the compensation of the net cost of providing services within the scope of universal service for 2018 with the amount of RON 6,285,244,
ANCOM sanctions CNPR for non-compliance with the minimum quality requirements

Posted at: 20.08.2020

During an inspection carried out at CNPR, we checked the company’s compliance with the quality objectives for 2019, provided in the legislation on universal postal service