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Public interest information

Freephone: 0800 855 855

Freephone working hours: Monday, Wednesday, Thursday, Friday: 9.00 - 13.00; Tuesday: 14.30 – 18.30

Outside the Freephone working hours, one can reach us by e-mail, fax, online form, by mail or at our headquarters, during the working hours (Monday, Wednesday, Thursday: 8.30 – 16.30; Tuesday: 8.30 – 18.30, Friday: 8.30-14.30).

Complaints to ANCOM shall be submitted in written format only, by the following means:

Media Relations

Telephone: 0372.845.414

E-mail: pr@ancom.ro

Working hours: Monday – Thursday: 8.30 – 17.00; Friday: 8.30 – 14.30

Registry Office

Telephone: 0372.845.400

Fax: 0372. 845.402

E-mail: ancom@ancom.ro;

Working hours: Monday – Thursday: 8.30 – 17.00; Friday: 8.30 – 14.30

Date Protection Officer

E-mail: dpo@ancom.ro

* All the telephone numbers are ported onto the network of Orange Romania, excepting the Freephone number, which operates on the network of Telekom Romania.

ANCOM Locations

IBAN accounts for transfers to the ANCOM budget

The amounts owed to the ANCOM budget can be paid online, through Ghiseul.ro platform, using the ANCOM dedicated page.

Amounts owed to the ANCOM budget	IBAN account opened at ATCPMB
Tariff for the use of the frequency spectrum, including the corresponding interest, delay penalties or past due fees	RO13TREZ70020F301400XXXX
Tariff for the use of numbering resources, including the corresponding interest, delay penalties or past due fees	RO13TREZ70020F301400XXXX
Contribution for the compensation of the net cost incurred with the provision of services within the scope of universal service, including the corresponding interest, delay penalties or past due fees	RO47TREZ70020F120800XXXX
Monitoring tariff, including the corresponding interest, delay penalties or past due fees	RO48TREZ70020F340300XXXX
Administrative fines	RO74TREZ70020F350102XXXX

Contravention fines are to be paid to the state budget. IBAN codes where the sanctioned entities can make the payments are available on the website www.anaf.ro.

Request for refund of the amounts collected in addition to the ANCOM budget, in Romanian, is available here.

Address:

2 Delea Noua Street
Bucharest 3, Romania
Postal code 030925