Press Releases

ANCOM conducted approximately 3,500 control actions in the markets of electronic communications, postal services and radio equipment in 2020

09.02.2021

”The monitoring and control activity in the fields of electronic communications, postal services, radio equipment and electromagnetic compatibility was even more thorough in 2020, as this period featured unusual challenges and extreme circumstances. Last year, we carried out 3,481 control actions and applied sanctions by fine totalling RON 3,628,400. In 2020, we also conducted the second measurement campaign for verifying coverage with mobile voice signal, making the measurement results publicly available by means of the aisemnal.ro platform”, declaredCristin Popa,Director of ANCOM’s Executive Division Monitoring and Control.

Following these control actions, ANCOM issued 170 notifications and applied 512 warnings and 200 contravention fines, amounting RON 3,628,400. This amount is revenue to the state budget.

Electronic communications market
In 2020, ANCOM conducted 1,996 control actions in the electronic communications market, issuing 170 notifications and applying 209 warnings and 99 contravention fines amounting RON 3,184,300.
ANCOM applied 37 contravention fines totalling RON 2,592,400 to mobile telephony providers for failure to fulfil the coverage obligations provided in their licences, breach of obligations regarding the conclusion of contracts with the end-users and the carrying out of the telephone number porting process, and other infringements.
Furthermore, in 2020, ANCOM carried out a new campaign for measuring the national coverage with voice services of areas inhabited by at least 98% of the country’s population, that the operators Orange, Vodafone, Telekom and RCS&RDS have had the obligation to ensure according to the frequency usage licences acquired in the 2012 spectrum auction. Coverage with mobile voice services was measured in 13,398 settlements, as well as along almost 250,000 km of national, county, town and village roads.
ANCOM applied 6 contravention fines amounting RON 60,000 to internet service providers, the highest of which - RON 15,000 – being applied for billing and providing internet access services without a valid contract in place.
Moreover, ANCOM applied 18 contravention fines totalling RON 252,000 to radio and TV broadcasting (RTV) providers. The main sanctions were applied for failure to comply with the technical data, parameters or conditions provided in the technical authorisations.
CATV network providers were sanctioned by 37 contravention fines amounting RON 267,900 for failure to observe the conditions provided in the General Authorisation.
ANCOM also applied one fine totalling RON 12,000 to a radiocommunications operator for using a radio frequency without a frequency usage licence.
Radio equipment market and electromagnetic compatibility
In the radio equipment and electromagnetic compatibility (EMC) market, ANCOM carried out 947 control actions, applying 208 warnings and 65 contravention fines totalling RON 307,500. The highest fine amounted RON 35,000 and it was applied for advertising jammer equipment for commercialisation.
Concerning the EMC domain, the highest fine - i.e. RON 2,500 - was applied for failure to display the CE marking on the equipment and to provide usage instructions in Romanian.
Postal services market
In 2020, ANCOM conducted 538 control actions, following which it applied 95 warnings and 36 contravention fines amounting RON 136,600. A frequently found breach in this market was failure to observe the obligations imposed by the general authorisation regime. 
The National Company Romanian Post (CNPR) was subject to 21 of all these control actions, in its capacity as a universal service provider, and received 3 warnings and 3 fines totalling RON 50,000.
The highest fine in the postal services market, amounting RON 35,000, was applied to CNPR, for failure to comply with the minimum quality conditions for domestic items of correspondence within the scope of universal service.
Other postal service providers were sanctioned mainly for breaches such as the provision of postal services without an authorisation, failure to deliver postal items by the corresponding means, failure to leave or infringement of the delivery notice cards.