Press Releases
2024-10-07
ANCOM granted the first trusted flagger certificate to Save the Children
In its capacity as Digital Services Coordinator of Romania, the National Authority for Management and Regulation in Communications (ANCOM) granted the first trusted flagger certificate, to Save the Children. Save the Children and its designated area of competence as a...
2024-10-03
Ways to conclude contracts with telephony, internet or television service providers
ANCOM reminds users of electronic communications services that they have several options for concluding contracts: in writing, on paper or in electronic format, as well as through distance communication means, in accordance with the regulations in force. End-users who are...
2024-10-02
ANCOM and SpaceX/Starlink conduct first-of-its-kind test to revise decades old satcom regulations
ANCOM, the Ministry of National Defence of Romania and SpaceX have conducted the first real-world test to demonstrate that non-geostationary satellite (NGSO) systems of Starlink network can operate without interfering with geostationary satellite (GSO) networks, even with relaxed power flux...
2024-09-26
What is ANCOM's role as coordinator of digital services?
For the implementation of the European Regulation on digital services at national level, ANCOM has been designated by law as the Digital Services Coordinator in Romania. The Authority’s role is to coordinate the application of the Digital Services Act (DSA)...
2024-09-24
The National Authority for Management and Regulation in Communications (ANCOM) has signed a Collaboration Protocol with InfoCons
The National Authority for Management and Regulation in Communications (ANCOM) has concluded a Collaboration Protocol with InfoCons – A European Organization for Consumer Protection, a protocol which sets the framework for the parties’ consulting and supporting each other with a...
2024-09-19
Importance of a telephone, internet or television contract summary
Prior to the conclusion of a contract, irrespective of the way of concluding it (at a provider’s point of sale or at a distance, using various means of communication), electronic communications service providers are required to give to end users...
2024-09-17
ANCOM has published, on its website, the notice of intent regarding the designation of the universal service provider in the field of postal services for the next 5 years. Any authorised postal service provider wishing to acquire this status is...
2024-09-05
Online shopping? What are the obligations of parcel delivery providers?
Many complaints regarding postal services submitted to the Authority concern the delivery of a product purchased online, the users being discontented mainly with the receipt of damaged products, with the loss or the delayed receipt of products. ANCOM informs that...
2024-08-29
Important information for telecom prepaid card users
ANCOM has received frequent complaints from prepaid card users, who are mainly discontented with losing their phone number for non-compliance with the providers’ top-up deadlines. In this context, the Authority provides users with useful information and recommendations for the optimal...
2024-08-29
ANCOM launches for public consultation a new version of the draft decision on the information procedure for intermediary service providers
The Authority has launched for public consultation a new version of the draft decision on the information procedure for intermediary service providers, which has been simplified compared to the initial approach. Information regarding the services offered will be transmitted by...
2024-08-22
Automated collection and delivery systems – operation mode and regulations
Delivery through automated systems, although not a new concept, has seen significant growth during the pandemic, driven by the urgent need to maintain social distance. Once with the expansion of e-commerce, this trend has gained momentum, evolving into a present-day...
2024-08-20
Netograf: Average download speeds, up by 184% for fixed internet and by 70% for mobile internet, in the past 6 years
The ANCOM report on the quality of internet access service in 2023 shows that, compared to 2018, last year the average download speed for fixed internet was higher by 184%, while the average upload speed increased by 240%. Furthermore, compared...
2024-08-14
ANCOM și Starlink – test în premieră pentru revizuirea unor reglementări mai vechi de 25 de ani privind comunicațiile prin satelit
2024-08-14
ANCOM proposes to revise the tariffs for the use of numbering resources
The National Authority for Administration and Regulation in Communications (ANCOM) has launched for public consultation a draft decision to revise the tariffs owed by telephone providers for the use of numbering resources and to introduce a mechanism for setting these...
2024-08-13
Over 40% increase in the number of security incidents affecting mobile telephone and mobile internet connections, in 2023
ANCOM has published The report on incidents affecting the security of electronic communications networks and services in 2023. The total number of incidents increased significantly compared to the previous year (+45%), from 341 incidents in 2022 to 497 in 2023....
2024-08-12
Coverage with fixed networks capable of providing broadband internet in Romania, now on a map
National coverage with fiber optic technologies capable of providing broadband electronic communications services of at least 1 Gbps is over 93%, on the level of localities, according to the ANCOM study on the territorial coverage of fixed public electronic communications...
2024-08-08
Beware of value-added service orders accidentally placed by SMS
Sending SMS to short numbers through which various content services are offered or – in some cases – receiving SMS from such services usually trigger extra charges. Users who send an SMS or reply to an SMS received from such...
2024-07-29
What users need to know if they want to terminate a telephone or internet contract
ANCOM reminds users of telephone and internet services of the rights and obligations they have when they want to give up a contract, in the context of the frequent complaints received by the Authority from users encountering difficulties in this...
2024-07-25
ANCOM warns of the risk of involuntary roaming in border counties
In the context of summer holiday travelling and other activities taking place in Romania’s border areas, the National Authority for Management and Regulation in Communications (ANCOM) draws the attention of mobile telephone service users to the risk of involuntary roaming...
2024-07-25
DSA: All about out-of-court dispute settlement bodies
In Romania, ANCOM, as the digital services coordinator – according to Law no. 50/2024 – is the authority that certifies, upon request, the out-of-court dispute settlement bodies for digital services. Recipients of services offered by online platform providers, including natural...