ANCOM Regional Meetings - September 16, 2010

“ANCOM has fined RCS & RDS with RON 300,000 for not having notified its subscribers, individually, on the introduction of a maintenance fee amounting to RON 5, for the fixed telephone service, and for not having amended its framework-contract, so as to ensure the subscribers’ right to be individually informed on the contractual changes. If, by 29 October 2010, RCS & RDS does not notify its customers on the introduction of this fee (with the express mention within the notification that the user has the right to unilaterally terminate the contract within 30 days from receiving the notification, without needing to pay any compensation), and if it does not amend its framework-contract by 19 September 2010, the provider shall pay a fine for each day of delay. The providers of electronic communications services need to understand that they have certain obligations in their relation with the users and they need to observe the responsibilities incumbent on them”, Catalin Marinescu, the President of ANCOM, declared at the Regional Meeting held in Cluj, which gathered more than 150 providers of electronic communications services and networks, and providers of postal services from the counties of Cluj, Alba, Bihor, Bistrita-Nasaud, Maramures, Mures, Satu-Mare and Salaj. More information may be found here.