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Contact
Public interest information
Freephone: 0800 855 855
Freephone working hours: Monday, Wednesday, Thursday, Friday: 9.00 - 13.00; Tuesday: 14.30 – 18.30
Outside the Freephone working hours, one can reach us by e-mail, fax, online form, by mail or at our headquarters, during the working hours (Monday, Wednesday, Thursday: 8.30 – 16.30; Tuesday: 8.30 – 18.30, Friday: 8.30-14.30).
Complaints to ANCOM shall be submitted in written format only, by the following means:
Media Relations
Telephone: 0372.845.414
E-mail: pr@ancom.ro
Working hours: Monday – Thursday: 8.30 – 17.00; Friday: 8.30 – 14.30
Registry Office
Telephone: 0372.845.400
Fax: 0372. 845.402
E-mail: ancom@ancom.ro;
Working hours: Monday – Thursday: 8.30 – 17.00; Friday: 8.30 – 14.30
Date Protection Officer
E-mail: dpo@ancom.ro
* All the telephone numbers are ported onto the network of Orange Romania, excepting the Freephone number, which operates on the network of Telekom Romania.
IBAN accounts for transfers to the ANCOM budget
The amounts owed to the ANCOM budget can be paid online, through Ghiseul.ro platform, using the ANCOM dedicated page.
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Amounts owed to the ANCOM budget
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IBAN account opened at ATCPMB
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Tariff for the use of the frequency spectrum, including the corresponding interest, delay penalties or past due fees
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RO13TREZ70020F301400XXXX
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Tariff for the use of numbering resources, including the corresponding interest, delay penalties or past due fees
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RO13TREZ70020F301400XXXX
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Contribution for the compensation of the net cost incurred with the provision of services within the scope of universal service, including the corresponding interest, delay penalties or past due fees
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RO47TREZ70020F120800XXXX
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Monitoring tariff, including the corresponding interest, delay penalties or past due fees
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RO48TREZ70020F340300XXXX
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Administrative fines
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RO74TREZ70020F350102XXXX
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Contravention fines are to be paid to the state budget. IBAN codes where the sanctioned entities can make the payments are available on the website www.anaf.ro.
Request for refund of the amounts collected in addition to the ANCOM budget, in Romanian, is available here.
Address:
2 Delea Noua Street
Bucharest 3, Romania
Postal code 030925