Press Releases

Disabled persons will benefit from more attractive telecom offers

11.10.2019
ANCOM discussed and adopted together with the industry, in a Consultative Council meeting, the decision which revises the measures ensuring the disabled persons’ access to the telephone and internet services so as to better respond to their specific needs. Given the high importance of adapting the communications offers to the specific needs of these users, ANCOM agreed with the industry to review the tariff packages and increase the amount of minutes, respectively SMS, as well as the data volume included in the packages dedicated to this category of users. The offers will be publicly available within six months from the entry into force of the said decision.
News for the hearing and/or speech impaired users
“The tariff packages for mobile electronic communications services meant for disabled persons will contain a higher number of minutes, respectively of SMS-type messages, as well as a higher data volume, compared to the previously established benefits”,  Mr. Eduard Lovin, Vice-president of ANCOM, said.
Thus, in the case of the hearing and/or speech impaired users, the providers of electronic communications services provided at mobile locations will have to ensure packages that contain the following minimum monthly benefits, available exclusively at a national level:
  •  an unlimited number of on-net SMS and 300 off-net SMS, at a recommended price of 4 euros/month, including VAT.

Currently, the hearing and/or speech impaired persons may benefit from offers with an unlimited number of on-net SMS, at least 150 SMS in the national networks and, upon request, minimum 300 MB mobile internet national traffic, every month..
News for visually impaired users
For visually impaired users, the packages made available by the providers of mobile electronic communications services will contain the following minimum monthly benefits, available exclusively at a national level:
  • 2,000 on-net minutes and 500 off-net minutes at a recommended price of 2 euros/month, including VAT.
Furthermore, upon the users’ request, the providers will offer a mobile data volume of 3 GB at a recommended price of 2 euros/month, including VAT.
The total recommended price of the package is 4 euros/month, including VAT.
So far, the visually impaired persons could benefit from offers with at least 300 national minutes and, upon request, mimimum 300 MB of monthly mobile internet national traffic, every month.